PRIVACY POLICY

                         Privacy Policy

Last Updated: August 14, 2026

At FitnessFamilyFun.com, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using FitnessFamilyFun.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information that helps us provide our products and services.

Information You Provide to Us

Depending on how you interact with our store, we may collect information such as:

  • Your full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Account information, if you create an account

  • Order and purchase information

  • Information you provide when contacting our customer support

  • Any other information you voluntarily provide to us

We only request information that is reasonably necessary to process your order, provide customer service, or operate our store.

Information Collected Automatically

When you browse our website, certain information may be collected automatically. This can include:

  • Your IP address

  • Browser type and device information

  • Operating system

  • Pages you visit

  • Time spent on our website

  • Referring website or source

  • General information about how you interact with our store

This information helps us understand how visitors use our website and allows us to improve the shopping experience.

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Processing and fulfilling your orders

  • Arranging delivery of your purchases

  • Sending order confirmations and updates

  • Providing customer support

  • Responding to questions, requests, or complaints

  • Managing your customer account

  • Improving our website, products, and services

  • Understanding how customers use our website

  • Preventing fraudulent or unauthorized transactions

  • Maintaining the security of our website

  • Sending promotional communications where permitted and where you have provided appropriate consent

  • Complying with applicable legal and regulatory requirements

We do not collect personal information simply for the purpose of collecting it. We use it when it is necessary to operate our business and provide the services you request.

3. How We Process and Fulfill Orders

When you purchase a product from FitnessFamilyFun.com, certain information is required to process and fulfill your order.

We work with third-party fulfillment and supplier services, including CJ Dropshipping, and may use DSers to help manage and process orders.

Information necessary to fulfill an order, such as your name, shipping address, contact information, order details, and other relevant fulfillment information, may be shared with the appropriate supplier, fulfillment provider, or service provider.

These parties use the information provided to them for purposes such as preparing, processing, and delivering your order.

4. Payment Information

Payments made through our store are processed through Shopify's available payment services and/or third-party payment providers.

We generally do not directly store your complete payment card details on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

You should review the privacy policy of the payment provider you use for additional information about how your payment information is handled.

5. Shopify

Our online store is hosted and operated using Shopify, which provides the technology that allows us to sell our products online.

Shopify may collect and process certain information in connection with your use of our store, including information necessary to operate the website, process transactions, maintain security, and provide its services.

Shopify's handling of personal information is governed by its own privacy practices and policies.

6. Cookies and Similar Technologies

FitnessFamilyFun.com may use cookies and similar technologies to improve your browsing experience.

Cookies are small files that may be stored on your device when you visit a website.

We may use cookies to:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website performance

  • Help provide relevant content or advertising

  • Analyze website traffic and shopping behavior

You can usually adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect how some parts of our website function.

7. Marketing Communications

With your permission, where required by applicable law, we may send you emails about our products, promotions, special offers, new products, or other updates that may be relevant to you.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send you necessary transactional messages, such as order confirmations, shipping updates, or important information relating to your purchase.

8. Sharing Your Personal Information

We do not sell or rent your personal information to third parties.

We may share certain information with trusted service providers when it is necessary to operate our business and provide services to you.

These may include:

  • Shopify and related services

  • Payment processors

  • CJ Dropshipping and other fulfillment or supplier partners

  • DSers for order and fulfillment management

  • Shipping and delivery providers

  • Website, analytics, and technology service providers

  • Customer support providers

  • Marketing or advertising service providers, where applicable

  • Government authorities or legal professionals when required by law

We only share information when there is a legitimate business, operational, legal, or service-related reason to do so.

9. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

If you follow a link to another website, that website will have its own privacy practices and policies. We are not responsible for the privacy, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Data Security

We take reasonable steps to protect the personal information we handle against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The length of time we keep information may depend on factors such as:

  • Whether we need the information to complete an order

  • Whether we need it to provide customer support

  • Legal or accounting requirements

  • Resolving disputes

  • Preventing fraud or misuse

  • Maintaining appropriate business records

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Exercise other rights provided under applicable privacy laws

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your information.

13. Children's Privacy

FitnessFamilyFun.com is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

14. International Customers

Because we use third-party service providers and suppliers, your information may be processed or transferred in countries other than the country where you live.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place when personal information is transferred internationally.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.

FitnessFamilyFun.com

Email: contact@fitnessfunonthego.com

We will review your request and respond within a reasonable period, subject to applicable legal requirements.

FitnessFamilyFun.com is committed to handling customer information responsibly and providing a safe and trustworthy shopping experience.